Order Fulfilment Service Coordinator
Our client’s team, based in a manufacturing company steeped in history, quality and innovative trends, is looking to recruit an Order Fulfilment Service Coordinator to join the team in Hull.
Are you are good at handling and researching details, process driven and able to build good relationships with others? Are you looking for a company to start a journey with on the forefront of a rewarding and fulfilling career?
Then this could be the position for you!
Role overview:
- Reporting to your team leader and departmental manager, you will be overseeing assigned contracts whilst fostering relationships using excellent customer service
- You will be responsible for accurate and proactive order entry / processing and tracking of projects through to order fulfilment
- Your role will include proactive site tracking with key project contracts and relevant internal Supply Chain teams e.g. Forecasting, using your ability to speak to all levels
- Support outbound customer campaigns, providing accurate and reliable customer response data to ensure follow up activities are carried out effectively.
- Support and work with internal and external teams to resolve customer issues and to identify and exploit opportunities.
About you:
- You will have proven experience in a service environment or similar
- A high standard of accuracy and good attention to detail
- Strong verbal and written English skills - articulate and accurate
- A multi-tasker with the perseverance to get things done
- Self-disciplined, self - motivated and proactive
- Confident and able to work on your own initiative as well as being a good team player
- Ambitious and eager to learn
- CRM / SAP / Sales force useful but full training is provided.
What’s in it for you:
- Holidays 25 days plus 8 bank hols
- Salary £22,000
- Hours 8.30am – 5pm and 4.30pm finish on a Friday
- Company Pension scheme
- Annual salary reviews
- Career prospects and personal development – great opportunity for anyone looking for career investment and progression
We are encouraging applications from recent graduates through to accomplished administrators, as long as you believe in providing a first class customer journey!!
Apply for this position
To apply or find out more about the position please call Liz at Reach Recruitment, alternatively, please apply directly to this position and we will get back in touch for a confidential chat.
We can't wait to hear from you!
Reach Recruitment recruit for Temporary, Temp-to-Perm, and Permanent opportunities working across Manufacturing & Industrial, Business Support, Engineering & Technical, Sales & Marketing sectors throughout the region.
Reach Recruitment offer a professional and personal take on recruitment. Our dedicated and experienced consultants work in partnership with candidates & clients to ensure the best possible productivity.
If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.
While we will endeavour to respond to every applicant personally, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, you have been unsuccessful